Retail Banking Operational Risk Management

Job Summary

Responsible for identifying operational risks profile by business unit, business process, or banking products. (deposit products, Branch Network, Digital service)

Role and Responsibilities / หน้าที่ความรับผิดชอบ

• Review and assess operational risk for new product/new service initiative and new/significant process/control change to ensure that the appropriate control/risk mitigation is in place.

• Perform root cause analysis on identified risk events or incident events in order to come up with recommendations for preventing the risks or re-occurring loss events.

• Monitor and assess the operational risks through risk management tools e.g. Key Risk Indicators, Loss events, Risk and Control Self-Assessment.

• Provide consultation on operational process workflow, risk and control assessment, risk prioritization, and mitigation of risks for business units

Qualifications / คุณสมบัติ

• Minimum 2 years’ experience in Banking Operations, Risk Management, Internal Audit, Process improvement, or Quality Management.
• Good analytical and presentation skills.
• Able to manage multi-tasking / multiple projects to meet deadlines.
• Solid communication and negotiation skills.
• Ability to work independently.

Specific knowledge and skill / ความรู้เฉพาะตำแหน่ง

• Knowledge of operational processes in banking business (deposit products, Branch Network, Digital service)  is advantageous.
• Experience in operational risk will be a plus.